Latest Articles

SysAid iPad App Facilitates Mobile IT Service Management Nathan Eddy

The app allows IT administrators to complete daily service tasks on-the-go, and is built to provide flexibility and a user-friendly experience.

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Process Automation a Key to Business Value Ann All

IT professionals say expanding process automation throughout an organization yields clear business benefits.

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IT Service Management No Longer Just an 'IT Thing' Ann All

ITSM is being adopted by business units that want to enjoy its benefits of process standardization and automation.

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CA Launches Cloud Service Management Solution Darryl K. Taft

CA Technologies delivered CA Cloud Service Management, a cloud-based IT service management solution that enables self-service IT for enterprises.

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