ITSMwatch Archives : June 2009

The Diplomacy of a Service Level Manager - 07/01/2009
What ITIL Doesn't Cover - 06/25/2009
APMG to Launch New ITIL v3 Qualification - 06/16/2009
Using BPMN to Enhance ITIL's Effectiveness - 06/15/2009
ITIL White Papers - 06/15/2009
Making the Business Case for ITIL - 06/04/2009
Pink Elephant Revises ITIL Course Titles - 06/01/2009

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