ITSMwatch Archives : December 2009

Using Balanced Metrics as Service Support Indicators - 12/28/2009
How to Mitigate the Risk of Failed Changes, Part I - 12/11/2009
The Cloud is Raining on ITIL - 12/04/2009
itSMFI Chair Sharon Taylor Steps Down - 12/03/2009

More Archives

Back to Home


We have made updates to our Privacy Policy to reflect the implementation of the General Data Protection Regulation.