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More articles By Allen Bernard
CMDB: The Catch-All Catch Phrase
ITIL Article Published Aug 3, 2006
Configuration management database (CMDB) is fast becoming a buzz-word of choice in U.S. IT shops.
SOX Compliance and ITSM
ITIL Article Published Nov 14, 2003
With the Sarbanes-Oxley auditing deadline fast approaching, ITSM is being recommended by some to help IT align compliance efforts with the business goals of the corporation.
Peregrine Updates ITIL, Service Management Software
IT Service Management News Article Published Jun 5, 2003
Service Management software vendor Peregrine Systems releases the latest version of its enterprise IT management software, ServiceCenter 5.1.
