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More articles By David Moskowitz

"I Don't Want to Hear about ITIL!", Part I

If your CIO tells you this they probably don't understand what ITIL is really all about, writes ITSMWatch columnist David Moskowitz of Productivity Solutions.

Do ITIL for the Right Reasons: Lifecycle Adoption

Forget about ITIL, it's just a means to end, writes ITSMWatch columnist David Moskowitz of Productivity Solutions.

Will ITIL Certification Help Me Get a Job?

By itself ITIL certification will only help you get in the door; you still have to prove yourself once you're there, writes ITSMWatch columnist David Moskowitz of Productivity Solutions.

Is Getting Your ITIL Certification Worth It?

The value of ITIL certification is knowledge and a common tongue, writes ITSMWatch columnist David Moskowitz.

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