Home  Author  index

More articles By ITSM Watch Staff

G2G3 Offers Up New Cloud-based Assessment Tool

Pathfinder is designed to help ITIL, ISO and PPM professionals do their jobs better.

FireScope Announces Industry's First CMDB iPad App

FireScope CMDB for iPad application joins existing iPhone and Android apps to enable better IT service visibility on the go.

IT Service Management Industry Survey Reveals Top 5 IT Trends for 2010

Findings from Consulting-Portal's 5th Annual ITSM industry survey show that organizational governance is weak and software as a service (SaaS) adoption is rising.

PinkVERIFY Launches as OGC ITIL Software Scheme Assessor

HP Service Manager 7.1 is the first product assessed and awarded Gold status.

itSMFI Chair Sharon Taylor Steps Down

Alex Kist from Holland will take over duties for now.

ITIL v3 Update: Call for Participants

The OGC wants You!

New Directors Appointed

itSMF International appoints three new directors to its executive board.

New Change Management Qualification from APM Group

The Change Management Practitioner qualification is intended to help people become better at managing change.

OGC to Withdraw ITIL v2 Support

OGC to eliminate v2 exams beginning in June 2010.

New Certification Program Launched

itSMF USA announces Professional Recognition for ITSM (priSM) program at the itSMF Fusion Convention in Dallas, TX.

ITIL Software Scheme Goes into Pilot Stage

Applications to become a license software assessor for the scheme are being sought.

CA Certified on all 14 ITIL v3 Processes

CA beats out the competition to achieve this milestone.

ICTIM Credits Granted

ICT infrastructure management qualification awarded "Complementary Status" in the ITIL v3 qualification scheme.

APMG to Launch New ITIL v3 Qualification

Training to begin for service catalog qualification in late 2009, early 2010.

ITIL White Papers

Everything you wanted to know but were afraid to ask.