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More articles By Lynn Haber

Logic Communications 'Gets' ITSM

Change is always hard but ITSM and ITIL do make it easier to manage.

How Do You Measure ITSM Success?

With careful planning and hard work, most companies can successfully launch an ITSM program. But how do you really know what's working? Or what isn't? Here's a look at what you should, and shouldn't, do.

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