Glossary of IT Infrastructure Library Terms (ITIL^®)

A B C D E-F G-H I J-M O-Q R S T-U V-Z

These terms have been reproduced with the permission of the Controller of HMSO and the Office of Government Commerce, ^©Crown Copyright Office of Government Commerce.

ITIL^® is a Registered Trade Mark and a Community Trade Mark of the Office of Government Commerce and is Registered in the U.S. Patent and Trademark Office.