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ITIL Archives : March 2004

The Expanding Operational Maturity Gap - 03/29/2004
IT Governance: New Term, Same Challenge - 03/24/2004
Global MSP Network 2004 Spring Conference - 03/23/2004
The Value of Policy-Based IT Service Management - 03/22/2004
A Doctor's Approach to ITSM Implementations - 03/16/2004
Change Management and the Service Desk - 03/14/2004
The Importance of Change Advisory Boards - 03/10/2004
It's official: ISEB, EXIN are of 'equal value' - 03/04/2004
Problem? What Problem? - 03/03/2004
Axios Celebrates Global First for BS15000 Certification - 03/02/2004
ItSMF China Set Up in Beijing - 03/02/2004
SLM Solutions: A Buyer's Guide - 03/01/2004

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