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ITIL Archives : December 2007

A Completely Unauthorized Biography - Part I: A History of ITIL - 12/31/2007
Dirty Little Secrets of Application Dependency Mapping - 12/26/2007
Congratulations, You've Inherited a Management Tool! Now What? - 12/13/2007
Top Ten Tips for ITIL Change Management - 12/05/2007

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