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ITIL Archives : April 2010

The Cynical Side of ITSM - Why the Backlash? - 04/28/2010
ITSM And The First Law Of Thermodynamics - 04/23/2010
Demystifying The Confusing Service Catalog - 04/16/2010
Building ITSM Buy-In is an Inside Job - 04/07/2010

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