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ITSM And The Utility Computing Puzzle

By Rick Leopoldi Phones and electricity are utilities, they provide us with services that we use everyday and ensure that life is convenient, predictable, and functional. We take for granted that when we need to use the utility, it is there; always on, ready, willing, and able for use, and, for a price.
Oct 11, 2004
By

ITSM Watch Staff





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