ITIL V3 Intermediate Level Syllabi Published

For a full definitive explanation of the Version 3 qualification scheme and redit system, please click here. Once candidates have accumulated a sufficient number of credits they can be awarded the ITIL Expert in IT Service Management.

There are four levels within the scheme:

·      Foundation Level;

·      Intermediate Level (Lifecycle Stream and Capability Stream);

·      ITIL Expert; and

·      ITIL Master.