dcsimg
Home �   ITIL�  Index

Breaking Down Silos - An ITIL Imperative

IT needs to have a systems mindset that focuses on enabling the business, which necessitates teamwork and the dismantling of silos, writes ITSMWatch columnist George Spafford.
Jun 24, 2010
By

George Spafford





print PRINT
comment COMMENT

Tags:
ITIL, ITSM, Spafford, process improvement, silos