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ITSM News Round Up for March 2011, Part I

Award winners, contract winners and a free ITSM makeover in this week's news.

ITSM News Round Up for February 2011, Part II

Social networking comes to ITSM software and PinkVerify finds a new leader in our news roundup this week.


ITSM News Round Up for February 2011, Part I

Switching ITSM software providers, new resources for choosing vendors and the next generation of ITIL qualifications in our news roundup this week.

ITSM News Round Up for January 2011, Part II

The future of SaaS, the last chance for ITIL v2 qualifications and more in this installment of the round up.

ITSM News Round Up for January 2011, Part I

Looking for a new job? Things are looking up in this week's roundup.

ITSM News Round Up for December 2010, Part I

Did you know that C-level support isn't necessary for a successful ITIL implementation? Here's our roundup of new research and ITSM news.

ITSM News Round Up for November 2010, Part II

News, awards and joint ventures -- We trawl through the ITIL headlines so you don't have to!

ITSM News Round Up for October 2010

Vendors, people, new ITIL adopters and wiley veterans: A look at headlines from around the industry and the world.

FireScope Announces Industry's First CMDB iPad App

FireScope CMDB for iPad application joins existing iPhone and Android apps to enable better IT service visibility on the go.

IT Service Management Industry Survey Reveals Top 5 IT Trends for 2010

Findings from Consulting-Portal's 5th Annual ITSM industry survey show that organizational governance is weak and software as a service (SaaS) adoption is rising.

PinkVERIFY Launches as OGC ITIL Software Scheme Assessor

HP Service Manager 7.1 is the first product assessed and awarded Gold status.

itSMFI Chair Sharon Taylor Steps Down

Alex Kist from Holland will take over duties for now.

ITIL v3 Update: Call for Participants

The OGC wants You!

New Directors Appointed

itSMF International appoints three new directors to its executive board.

New Change Management Qualification from APM Group

The Change Management Practitioner qualification is intended to help people become better at managing change.


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