FireScope Announces Industry's First CMDB iPad App
FireScope CMDB for iPad application joins existing iPhone and Android apps to enable better IT service visibility on the go.
IT Service Management Industry Survey Reveals Top 5 IT Trends for 2010
Findings from Consulting-Portal's 5th Annual ITSM industry survey show that organizational governance is weak and software as a service (SaaS) adoption is rising.
PinkVERIFY Launches as OGC ITIL Software Scheme Assessor
HP Service Manager 7.1 is the first product assessed and awarded Gold status.
itSMFI Chair Sharon Taylor Steps Down
Alex Kist from Holland will take over duties for now.
ITIL v3 Update: Call for Participants
The OGC wants You!
New Directors Appointed
itSMF International appoints three new directors to its executive board.
New Change Management Qualification from APM Group
The Change Management Practitioner qualification is intended to help people become better at managing change.
OGC to Withdraw ITIL v2 Support
OGC to eliminate v2 exams beginning in June 2010.
New Certification Program Launched
itSMF USA announces Professional Recognition for ITSM (priSM) program at the itSMF Fusion Convention in Dallas, TX.
ITIL Software Scheme Goes into Pilot Stage
Applications to become a license software assessor for the scheme are being sought.
CA Certified on all 14 ITIL v3 Processes
CA beats out the competition to achieve this milestone.
ICTIM Credits Granted
ICT infrastructure management qualification awarded "Complementary Status" in the ITIL v3 qualification scheme.
APMG to Launch New ITIL v3 Qualification
Training to begin for service catalog qualification in late 2009, early 2010.
Pink Elephant Revises ITIL Course Titles
Company pushes for greater clarity around job roles in certification scheme.
Pink Elephant Announces Online Certification Options
Long term learning focus becomes part of public and in-house training formats.
Service Desk at Core of ITSM Initiatives
Enterprises are achieving cost savings and operational efficiencies through consolidation, process improvement and deployment of more robust technologies.
New ITIL Adoption Slowing
A new report shows that companies are less inclined to embark on ITIL; right when they could benefit from it most.
Pink Elephant Announces ITIL Award Winners
Nominations are being accepted for next year's conference.
ITIL's Latest Translations Available Now
German and Japanese translated core lifecycle suite PDFs plus French introduction.
Call for Papers - itSMF USA Road show '09
One hour ISO 20000 presentations wanted for six tour stops.
ITSM Division Changes Hands
BancTec closes sale of ITSM division to QualxServ.
2009 Chapter Leadership Conference Location Announced
Barcelona is the spot this years two day event.
Research Indicates Continued ISTM Growth in 2009
CIOs will advance ITSM programs to better align IT with business drivers.
EMA Announces December Webinars
EMA analysts will share insight on launching a configuration management system, managing applications during troubled times and why QoE is on the rise.
AFA Launches Accredited ITIL Training Courses
Will start with Foundation courses and then add Lifecycle and Capability.
