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FireScope Announces Industry's First CMDB iPad App

FireScope CMDB for iPad application joins existing iPhone and Android apps to enable better IT service visibility on the go.

IT Service Management Industry Survey Reveals Top 5 IT Trends for 2010

Findings from Consulting-Portal's 5th Annual ITSM industry survey show that organizational governance is weak and software as a service (SaaS) adoption is rising.


PinkVERIFY Launches as OGC ITIL Software Scheme Assessor

HP Service Manager 7.1 is the first product assessed and awarded Gold status.

itSMFI Chair Sharon Taylor Steps Down

Alex Kist from Holland will take over duties for now.

ITIL v3 Update: Call for Participants

The OGC wants You!

New Directors Appointed

itSMF International appoints three new directors to its executive board.

New Change Management Qualification from APM Group

The Change Management Practitioner qualification is intended to help people become better at managing change.

OGC to Withdraw ITIL v2 Support

OGC to eliminate v2 exams beginning in June 2010.

New Certification Program Launched

itSMF USA announces Professional Recognition for ITSM (priSM) program at the itSMF Fusion Convention in Dallas, TX.

ITIL Software Scheme Goes into Pilot Stage

Applications to become a license software assessor for the scheme are being sought.

CA Certified on all 14 ITIL v3 Processes

CA beats out the competition to achieve this milestone.

ICTIM Credits Granted

ICT infrastructure management qualification awarded "Complementary Status" in the ITIL v3 qualification scheme.

APMG to Launch New ITIL v3 Qualification

Training to begin for service catalog qualification in late 2009, early 2010.

Pink Elephant Revises ITIL Course Titles

Company pushes for greater clarity around job roles in certification scheme.

Pink Elephant Announces Online Certification Options

Long term learning focus becomes part of public and in-house training formats.

Service Desk at Core of ITSM Initiatives

Enterprises are achieving cost savings and operational efficiencies through consolidation, process improvement and deployment of more robust technologies.

New ITIL Adoption Slowing

A new report shows that companies are less inclined to embark on ITIL; right when they could benefit from it most.

Pink Elephant Announces ITIL Award Winners

Nominations are being accepted for next year's conference.

ITIL's Latest Translations Available Now

German and Japanese translated core lifecycle suite PDFs plus French introduction.

Call for Papers - itSMF USA Road show '09

One hour ISO 20000 presentations wanted for six tour stops.

ITSM Division Changes Hands

BancTec closes sale of ITSM division to QualxServ.

2009 Chapter Leadership Conference Location Announced

Barcelona is the spot this year’s two day event.

Research Indicates Continued ISTM Growth in 2009

CIOs will advance ITSM programs to better align IT with business drivers.

EMA Announces December Webinars

EMA analysts will share insight on launching a configuration management system, managing applications during troubled times and why QoE is on the rise.

AFA Launches Accredited ITIL Training Courses

Will start with Foundation courses and then add Lifecycle and Capability.


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