APMG to Launch New ITIL v3 Qualification By ITSM Watch Staff -
IT Service Management News Article Published June 16, 2009
Training to begin for service catalog qualification in late 2009, early 2010.
Pink Elephant Revises ITIL Course Titles By ITSM Watch Staff -
IT Service Management News Article Published June 1, 2009
Company pushes for greater clarity around job roles in certification scheme.
Pink Elephant Announces Online Certification Options By ITSM Watch Staff -
IT Service Management News Article Published April 29, 2009
Long term learning focus becomes part of public and in-house training formats.
Service Desk at Core of ITSM Initiatives By ITSM Watch Staff -
IT Service Management News Article Published April 23, 2009
Enterprises are achieving cost savings and operational efficiencies through consolidation, process improvement and deployment of more robust technologies.
New ITIL Adoption Slowing By ITSM Watch Staff -
IT Service Management News Article Published March 24, 2009
A new report shows that companies are less inclined to embark on ITIL; right when they could benefit from it most.
Pink Elephant Announces ITIL Award Winners By ITSM Watch Staff -
IT Service Management News Article Published March 11, 2009
Nominations are being accepted for next year's conference.
ITIL's Latest Translations Available Now By ITSM Watch Staff -
IT Service Management News Article Published February 2, 2009
German and Japanese translated core lifecycle suite PDFs plus French introduction.
Call for Papers - itSMF USA Road show '09 By ITSM Watch Staff -
IT Service Management News Article Published January 27, 2009
One hour ISO 20000 presentations wanted for six tour stops.
ITSM Division Changes Hands By ITSM Watch Staff -
IT Service Management News Article Published January 20, 2009
BancTec closes sale of ITSM division to QualxServ.
Research Indicates Continued ISTM Growth in 2009 By ITSM Watch Staff -
IT Service Management News Article Published January 7, 2009
CIOs will advance ITSM programs to better align IT with business drivers.
EMA Announces December Webinars By ITSM Watch Staff -
IT Service Management News Article Published November 24, 2008
EMA analysts will share insight on launching a configuration management system, managing applications during troubled times and why QoE is on the rise.
AFA Launches Accredited ITIL Training Courses By ITSM Watch Staff -
IT Service Management News Article Published November 19, 2008
Will start with Foundation courses and then add Lifecycle and Capability.
50th itSMF Chapter Opens in the Heart of Africa By ITSM Watch Staff -
IT Service Management News Article Published November 19, 2008
November 4th was a very significant week for Kenya in more ways than one.
itSMFI and ISACA to Work Toward Common Goal By ITSM Watch Staff -
IT Service Management News Article Published November 19, 2008
The two organizations will work with members to better integrate COBIT and ITIL.