IT Service Management Industry Survey Reveals Top 5 IT Trends for 2010 By ITSM Watch Staff -
IT Service Management News Article Published March 4, 2010
Findings from Consulting-Portal's 5th Annual ITSM industry survey show that organizational governance is weak and software as a service (SaaS) adoption is rising.
itSMFI Chair Sharon Taylor Steps Down By ITSM Watch Staff -
IT Service Management News Article Published December 3, 2009
Alex Kist from Holland will take over duties for now.
New Directors Appointed By ITSM Watch Staff -
IT Service Management News Article Published November 17, 2009
itSMF International appoints three new directors to its executive board.
New Change Management Qualification from APM Group By ITSM Watch Staff -
IT Service Management News Article Published November 6, 2009
The Change Management Practitioner qualification is intended to help people become better at managing change.
OGC to Withdraw ITIL v2 Support By ITSM Watch Staff -
IT Service Management News Article Published October 29, 2009
OGC to eliminate v2 exams beginning in June 2010.
New Certification Program Launched By ITSM Watch Staff -
IT Service Management News Article Published September 21, 2009
itSMF USA announces Professional Recognition for ITSM (priSM) program at the itSMF Fusion Convention in Dallas, TX.
ITIL Software Scheme Goes into Pilot Stage By ITSM Watch Staff -
IT Service Management News Article Published September 18, 2009
Applications to become a license software assessor for the scheme are being sought.
CA Certified on all 14 ITIL v3 Processes By ITSM Watch Staff -
IT Service Management News Article Published August 20, 2009
CA beats out the competition to achieve this milestone.
ICTIM Credits Granted By ITSM Watch Staff -
IT Service Management News Article Published July 27, 2009
ICT infrastructure management qualification awarded "Complementary Status" in the ITIL v3 qualification scheme.
APMG to Launch New ITIL v3 Qualification By ITSM Watch Staff -
IT Service Management News Article Published June 16, 2009
Training to begin for service catalog qualification in late 2009, early 2010.
Pink Elephant Revises ITIL Course Titles By ITSM Watch Staff -
IT Service Management News Article Published June 1, 2009
Company pushes for greater clarity around job roles in certification scheme.
Pink Elephant Announces Online Certification Options By ITSM Watch Staff -
IT Service Management News Article Published April 29, 2009
Long term learning focus becomes part of public and in-house training formats.
Service Desk at Core of ITSM Initiatives By ITSM Watch Staff -
IT Service Management News Article Published April 23, 2009
Enterprises are achieving cost savings and operational efficiencies through consolidation, process improvement and deployment of more robust technologies.
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