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IT Service Management News Archives : August 2004

ITIL's First-Time Failure - 08/31/2004
Framework Puts Focus On Best Practice - 08/17/2004
Tender in the UK - 08/17/2004
Forrester: ITIL boosts efficiency - 08/10/2004
itSMF to Form Chapter in India - 08/10/2004
How to Implement ITIL in Four Practical Steps - 08/05/2004

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