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Why Is Business-IT Alignment So Difficult?

Ask any CIO to name the Holy Grail of the IT executive, and he is likely to say 'alignment.'
Jun 2, 2004
By

ITSM Watch Staff





The trouble with most plans is that they do not indicate what the business value is, and what strategic or tactical business benefit the organization is planning to achieve. The simple matter is that your IT plan needs to have the business metric-not an IT metric of delivery of application.

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