Home    IT Service Management News  Index

Version 0.4 - IT Service CMM Released

The IT Service Capability Maturity Model (IT Service CMM) is a maturity growth model aimed at providers of IT services, such as management of hardware and software, operations, software maintenance, etc.
Mar 2, 2005
By

ITSM Watch Staff





What is the IT Service CMM?

The IT Service Capability Maturity Model (IT Service CMM) is a maturity growth model aimed at providers of IT services, such as management of hardware and software, operations, software maintenance, etc. The structure of the model is equal to that of the Software CMM, the contents of the IT Service CMM, however, are key process areas needed for mature IT service provision.

You may download version 0.4 from: The IT Service Capability Maturity Model




Comments  (click to add your comment)

Comments

    Name or nickname

    Email address

    Website

    Write comment
    You have characters left. (Maximum characters: 1200).

     


    IT Management Daily Newsletter




    Most Popular