Home    IT Service Management News  Index

ITSM May Be The Holy Grail

There is a quiet revolution going on across IT organizations toward maturity via process-based frameworks, such as those prescribed for service management. IT Service Management may be the holy grail for once and for all aligning technology with business.
Mar 16, 2005

ITSM Watch Staff

IT faces a higher burden of proof demonstrating its value now than ever before; a shift from a cost-centric view of IT's potential to a realization that IT can transform business processes, outsourcing, and technological innovation.

Read More >>>

Comments  (click to add your comment)


    Name or nickname

    Email address


    Write comment
    You have characters left. (Maximum characters: 1200).


    IT Management Daily Newsletter

    Most Popular