itSMF UK Publishes Free "Littler ITIL"

itSMF UK, in association with the Best Management Practice Partnership, today published An Introductory Overview of ITIL V3.

This handy, pocket-sized book describes the key principles of IT Service Management and provides a high-level overview of each of the core publications within ITIL V3. It also offers a process cross-reference and information on qualifications and ITIL-related standards; an ideal companion to the ITIL Service Lifecycle.

To receive your free copy, contact publications@itsmf.co.uk, with “Introductory Overview” in the subject line of the message, or get a copy at the itSMF UK Conference. Please visit our stand for multi-copy options.

The guide is also available as a free dowload.