Complete ITIL v3 Pubs Now Available On PinkATLASITIL publishers Pink Elephant also offering exclusive discounts for PinkATLAS subscribers.
PinkATLAS is an online IT service management (ITSM) and ITIL knowledge database that over 50 companies worldwide have used as an integral part of their IT process improvement projects. It contains dozens of white papers, multimedia files (podcasts, videos, etc.), plus hundreds of documents outlining how to deploy ITIL processes. Pink Elephant is the only IT management consulting and education company that offers this service.
1) The ITIL v3 lifecycle books: Service Strategy; Service Design; Service Transition; Service Operation; Continual Service Improvement; Official Introduction To The ITIL Service Lifecycle.
2) The entire Van Haren Publishing ITSM library including Pink Elephants Service Management Strategies That Work and Defining IT Success Through The Service Catalog.
All of the books are viewable online, however, subscribers can purchase the ITIL v3 books in hard copy format at a 50% discount. Van Harens books are available at a 15% discount.
In the Ask The Expert feature, subscribers can submit an ITIL question using the online form, and a Pink Elephant consultant will schedule a half-hour conference call to provide a response. The discussion forum is another interactive feature that lets subscribers reach out to others experiencing the same implementation challenges. Pre-defined topics are listed to initiate discussions, or subscribers can start their own discussion.
Several PinkATLAS tutorials and demos are planned at Pink Elephants 12th Annual IT Service Management Conference, taking place February 18-21, 2008 at the Bellagio Hotel in Las Vegas.