ICTIM Credits GrantedICT infrastructure management qualification awarded "Complementary Status" in the ITIL v3 qualification scheme.
Candidates who wish to take or who have already taken the ICTIM qualification will therefore gain 3.5 credits for this qualification within the v3 scheme which can contribute towards their ITIL v3 Expert certification.
The Complementary Qualifications scheme is an initiative run by The APM Group in association with itSMFI and its International Qualifications and Certifications Committee (IQC). The scheme allows all licensed EIs to submit certifications for assessment by a panel of experts at the ICQ for their relevance and the supplementary content they offer to the existing v3 portfolio of examinations and certifications.
The successful outcome of this assessment will be the recognition of these certifications as "Complementary Qualifications" and the award of credits within the scheme. The ICTIM qualification is offered by BCS-ISEB as part of its ITIL v2 scheme examinations and certifications.
"The ICTIM qualification explores the technical and service management aspects of ICT infrastructure management," Colin Rudd, itSMFI director of Professional Qualifications and Certifications, in a statement. "It is essential that technical competencies should be part of an organization's overall service management culture. The qualification covers the areas of strategy, design, planning, deployment, operations and technical support as well as the overall management aspects of infrastructure and technology."