IT Service Management No Longer Just an 'IT Thing'
ITSM is being adopted by business units that want to enjoy its benefits of process standardization and automation.
Tags:
ITIL, ITSM, IT service management, process improvement, Pink Elephant, service delivery, business processes, ServiceNow
ITIL, ITSM, IT service management, process improvement, Pink Elephant, service delivery, business processes, ServiceNow
Originally published on EnterpriseAppsToday.