The Official ITIL WebPages ITIL (IT Infrastructure Library) is the most widely accepted approach to IT Service Management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally The ITIL User Community Forum This forum is intended to serve as an interactive and independent resource to support ITIL education and enable the free exchange of ITIL information.ITIL Open Guide A community effort to explain and document ITIL as simply as possible. Microsoft Operations Framework The Microsoft Operations Framework (MOF) provides technical guidance that enables organizations to achieve mission-critical system reliability, availability, supportability, and manageability of Microsoft products and technologies ITSM Portal-International Edition An independent community platform for knowledge exchange Information Technology Process Institute ITPI is a not for profit organization engaged in three principle areas of activity: research, benchmarking and the development of prescriptive guidance for practitioners and business executives. International Society of Six Sigma Professionals (ISSSP) Professional membership society dedicated to Six Sigma Help Desk Institute HDI's mission is to lead and promote the customer service and technical support industry Project Management Institute Since 1969, the Project Management Institute (PMI) is the world's leading not-for-profit project management professional association, with over 86,000 members in 125 countries worldwide. PRINCE2 PRINCE, which stands for Projects in Controlled Environments, is a project management method covering the organisation, management and control of projects. PRINCE was first developed by the Central Computer and Telecommunications Agency (CCTA) now part of the Office of Government Commerce (OGC) in 1989 as a UK Government standard for IT project management. bITa bITa Center acts as the focal point and knowledge hub that highlights IT Alignment and Business IT Alignment as sets of relationships among strategies, frameworks and best practices. TechAmerica (formerly the Information Technology Association Of America) Representing the broad spectrum of the world-leading U.S. IT industry. The ITAA web site provides information about the IT industry, its issues, association programs, publications, meetings, seminars and more...plus links to other valuable web sites Business Process Management Institute The BPM Institute is a peer-to-peer exchange for business process management professionals.