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Here are additional sites that utilize ITSM best practices for auditing and quality control measures.
May 7, 2007
By

ITSM Watch Staff





ISO 20000 (formerly known as BS15000 / BS 15000) BS 15000 was the world's first standard for IT service management. The standard specifies a set of inter-related management processes, and is based heavily upon the ITIL (IT Infrastructure Library) framework.

Capability Maturity Model - Integration (CMMI) On the CMMI (Capability Maturity Model - Integration) Web site, there is general information about CMMI, the latest models, how to get training, help with adoption, information about appraisals, and background information about the CMMI project

Information Systems Audit and Control (COBIT) ISACA has become a pace-setting global organization for information governance, control, security and audit professionals

IT Governance Institute The IT Governance Institute (ITGI) exists to assist enterprise leaders in their responsibility to ensure that IT goals align with those of the business, it delivers value, its performance is measured, its resources properly allocated and its risks mitigated

itSMF International itSMFi offers information on a wide variety of topics from local chapters to best practices and global events.




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