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ITSM News Round Up for December 2010, Part I

Did you know that C-level support isn't necessary for a successful ITIL implementation? Here's our roundup of new research and ITSM news.
Tags: HP, news, ITIL, BMC, ITSM

ITSM News Round Up for November 2010, Part II

News, awards and joint ventures -- We trawl through the ITIL headlines so you don't have to!
Tags: BMC, Accenture, FireScope, Service-now, Linium

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