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9 Steps Towards a Successful CMS, Part II

If a CMS is part of your agenda, these 9 steps should take some of the guess work out of getting started, writes ITSMWatch columnist Marty Likier of Forsythe's IT Service Management Practice.
Tags: CMS, ITIL, ITSM, Forsythe, CI

9 Steps Closer to a Successful CMS

If a CMS is part of your agenda, these 9 steps should take some of the guess work out of getting started, writes ITSMWatch columnist Marty Likier of Forsythe's IT Service Management Practice.
Tags: CMS, CMDB, ITIL, ITSM, CI

How to Set Up and Manage a Definitive Media Library

Organizations struggling with version control, virtual machine images, approved build, licensing, and so on can benefit from the DML, writes ITSMWatch columnist George Spafford.
Tags: ITIL, ITSM, Spafford, CI, DML

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