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Disruptive Tech Drives Need for Configuration Management

By Carlos Casanova -

ITIL Article Published Feb 18, 2011

Technology advancements continually drive the need for adoption of ITIL and ITSM principals, writes ITSMWatch columnist Carlos Casanova of the K2 Solutions Group.
Tags: CMS, CMDB, ITIL/ITSM, K2 Solutions Group

9 Steps Towards a Successful CMS, Part II

By Martin Likier -

ITIL Article Published Jan 6, 2011

If a CMS is part of your agenda, these 9 steps should take some of the guess work out of getting started, writes ITSMWatch columnist Marty Likier of Forsythe's IT Service Management Practice.
Tags: CMS, ITIL, ITSM, Forsythe, CI

9 Steps Closer to a Successful CMS

By Martin Likier -

ITIL Article Published Dec 21, 2010

The Wheel Evolved -- So Too Must Your CMDB/CMS - Part II

By Carlos Casanova -

ITIL Article Published Oct 1, 2010

You can move forward even if you don't want a complete CMDB/CMS, writes ITSMWatch guest columnist Carlos Casanova of K2 Solutions Group.
Tags: CMS, CMDB, ITSM, Casanova

The Wheel Evolved -- So Too Must Your CMDB/CMS, Part I

By Carlos Casanova -

ITIL Article Published Sep 23, 2010

Good things take time, but there must be value along the way, writes ITSMWatch guest columnist Carlos Casanova of K2 Solutions Group.
Tags: CMS, CMDB, ITIL, ITSM, K2 Solutions Group

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