Did you know that C-level support isn't necessary for a successful ITIL implementation? Here's our roundup of new research and ITSM news.Tags: HP, news, ITIL, BMC, ITSM
HP Service Manager 7.1 is the first product assessed and awarded Gold status.Tags: HP, ITSM, OGC, Pink Elephant, ITIL Software Scheme
Well, fifteen things actually but it didnt sound as catchy, writes ITSM Watch columnist Rob England.Tags: Microsoft, IBM, marketing, HP, CA
News and analysis for IT professionals.