More articles related to IT management
What Does a CAB Do All Day?
The change advisory board (CAB) is the route through which all changes pass. We all know it's best practice to have one, but what do they actually do?
Tags: IT management, change management, IT steering committee, IT project management, ITIL/ITSM
Do ITIL for the Right Reasons: Lifecycle Adoption
Forget about ITIL, it's just a means to end, writes ITSMWatch columnist David Moskowitz of Productivity Solutions.
Tags: IT management, ITIL, ITSM, Peter Drucker, lifecycle
Moving Beyond RACI in ITIL v3, Part II
While effective, ITIL v3 doesn't explain how to use RACI very well. ITSMWatch guest columnist D'Arcy McCallum of Consulting-Portal strives to clarify in part two of this two-part series.
Tags: IT management, RACI, ITSM, Consulting-Portal, Accoutability
Understanding and Maximizing Your ITSM Investment
It’s more than a matter of faith, writes ITSMWatch guest columnist David Mainville of Consulting-Portal.
Tags: IT management, IT skills, ITIL, ITSM, IT performance
