More articles related to IT value

Integrating ITIL processes with IT project management can significantly enhance service value, write ITSMWatch columnists Ed Rivard & Kristy Smith of Forsythe.
Tags: Project management, ITIL, ITSM, Forsythe, IT value

You can use these steps to either get started with ITIL or improve your existing practices, writes ITSMWatch columnist Eric Spiegel of Suntiva.
Tags: ITIL, ITSM, IT value, Suntiva, Assessments

For many practitioners, hope of a service management future are turning to dismay as they figure out how to actually get value from ITIL and ITSM, writes ITSMWatch columnist George Spafford.
Tags: ITIL, ITSM, Spafford, IT value, service management