More articles related to ITIL

The future of SaaS, the last chance for ITIL v2 qualifications and more in this installment of the round up.
Tags: news, ITIL, ITSM, IT training

Is agile really the way to implement ITIL? ITSMWatch investigates.
Tags: ITIL, ITSM, IT/Biz Alignment, ITIL Expert

ITSMWatch guest columnist Gary Case of Pink Elephant, who literally wrote the ITIL v3 book on Continual Service Improvement, shares his insights on service measurement and reporting.
Tags: ITIL, ITIL v3, IT service management

Looking for a new job? Things are looking up in this week's roundup.
Tags: ITIL, ITSM, IT hiring

If a CMS is part of your agenda, these 9 steps should take some of the guess work out of getting started, writes ITSMWatch columnist Marty Likier of Forsythe's IT Service Management Practice.
Tags: CMS, ITIL, ITSM, Forsythe, CI

If a CMS is part of your agenda, these 9 steps should take some of the guess work out of getting started, writes ITSMWatch columnist Marty Likier of Forsythe's IT Service Management Practice.
Tags: CMS, CMDB, ITIL, ITSM, CI

What do you give the ITSM professional who has everything? ITSMWatch has waded through this year's publications to bring you the five best books of 2010.
Tags: ITIL, ITSM, ITIL v3, ITIL books, Christmas guide

The Complementary Qualifications Scheme does open up the ITIL qualification playing field but can make the your ITIL Expert award a bit suspect.
Tags: certification, ITIL, ITSM, ITIL Expert

Did you know that C-level support isn't necessary for a successful ITIL implementation? Here's our roundup of new research and ITSM news.
Tags: HP, news, ITIL, BMC, ITSM

Remember, it's people – with all their failings and surprises – that are at the heart of any successful ITSM initiative, writes ITSMWatch columnist Eric Spiegel of Suntiva.
Tags: ITIL, ITSM, Suntiva, soft skills, buy-in

If you have have access, it worth your time the visit.
Tags: certification, ITIL, ITSM, APMG, Otobus Group

Integrating ITIL processes with IT project management can significantly enhance service value, write ITSMWatch columnists Ed Rivard & Kristy Smith of Forsythe.
Tags: Project management, ITIL, ITSM, Forsythe, IT value

New products, people and purchasing methods: A look at headlines from around the industry and the world.
Tags: news, ITIL, ITSM, Unisys, Otobus Group

Change and project management should be viewed through the same lens, writes ITSMWatch columnist Graham Price of Pink Elephant.
Tags: Project management, change management, ITIL, ITSM, Pink Elephant

Vendors, people, new ITIL adopters and wiley veterans: A look at headlines from around the industry and the world.
Tags: news, ITIL, ITSM, APM Group, Pink Elephant