More articles related to ITSM
Has IT Service Management Adoption Hit a Plateau?
Some organizations are dropping ITSM in favor of DevOps. Others find that IT service management lends some needed control to DevOps initiatives.
Tags: ITIL, BMC, ITSM, IT service management, DevOps
Process Automation a Key to Business Value
IT professionals say expanding process automation throughout an organization yields clear business benefits.
Tags: process automation software, best practices, ITSM, IT service management, business processes
IT Service Management No Longer Just an 'IT Thing'
ITSM is being adopted by business units that want to enjoy its benefits of process standardization and automation.
Tags: ITIL, ITSM, IT service management, process improvement, Pink Elephant, service delivery, business processes, ServiceNow
CA Launches Cloud Service Management Solution
FrontRange Joins Rush to Fold MDM into ITSM
FrontRange has added a suite of MDM tools to its ITSM offering, which allows administrators to master only one core console for device classes.
Tags: MDM, mobile devices, ITSM, frontrange
Kaseya Rolls Out Advanced Monitoring Tool as a Service
Kaseya Traverse adds the ability to monitor virtual machines and cloud computing platforms to the Kaseya IT service management portfolio.
Tags: cloud computing, ITSM, IT service management, Application Performance Monitoring, Kaseya, kaseya traverse
Absolute Software Merges MDM with IT Service Management
Absolute Software's latest IT management framework allows IT to interact with multiple types of endpoints, which should help in the management of BYOD.
Tags: MDM, Absolute Software, ITSM, BYOD, PYOD
FrontRange Makes Case for Hybrid ITSM
Adds tighter integration with external applications to enhance workflow across multiple systems.
Tags: cloud computing, ITSM, frontrange, HEAT 2013
ITSM News Round Up for January 2011, Part II
The future of SaaS, the last chance for ITIL v2 qualifications and more in this installment of the round up.
Tags: news, ITIL, ITSM, IT training
Implementing ITIL Using Agile
Is agile really the way to implement ITIL? ITSMWatch investigates.
Tags: ITIL, ITSM, IT/Biz Alignment, ITIL Expert
ITSM News Round Up for January 2011, Part I
9 Steps Towards a Successful CMS, Part II
9 Steps Closer to a Successful CMS
ITSMWatch Holiday Book Giving Guide
What do you give the ITSM professional who has everything? ITSMWatch has waded through this year's publications to bring you the five best books of 2010.
Tags: ITIL, ITSM, ITIL v3, ITIL books, Christmas guide
New Complementary Qualifications Scheme Benefits Murky
The Complementary Qualifications Scheme does open up the ITIL qualification playing field but can make the your ITIL Expert award a bit suspect.
Tags: certification, ITIL, ITSM, ITIL Expert