More articles related to ITSM

The future of SaaS, the last chance for ITIL v2 qualifications and more in this installment of the round up.
Tags: news, ITIL, ITSM, IT training

Is agile really the way to implement ITIL? ITSMWatch investigates.
Tags: ITIL, ITSM, IT/Biz Alignment, ITIL Expert

Looking for a new job? Things are looking up in this week's roundup.
Tags: ITIL, ITSM, IT hiring

If a CMS is part of your agenda, these 9 steps should take some of the guess work out of getting started, writes ITSMWatch columnist Marty Likier of Forsythe's IT Service Management Practice.
Tags: CMS, ITIL, ITSM, Forsythe, CI

If a CMS is part of your agenda, these 9 steps should take some of the guess work out of getting started, writes ITSMWatch columnist Marty Likier of Forsythe's IT Service Management Practice.
Tags: CMS, CMDB, ITIL, ITSM, CI

What do you give the ITSM professional who has everything? ITSMWatch has waded through this year's publications to bring you the five best books of 2010.
Tags: ITIL, ITSM, ITIL v3, ITIL books, Christmas guide

The Complementary Qualifications Scheme does open up the ITIL qualification playing field but can make the your ITIL Expert award a bit suspect.
Tags: certification, ITIL, ITSM, ITIL Expert

Did you know that C-level support isn't necessary for a successful ITIL implementation? Here's our roundup of new research and ITSM news.
Tags: HP, news, ITIL, BMC, ITSM

Remember, it's people – with all their failings and surprises – that are at the heart of any successful ITSM initiative, writes ITSMWatch columnist Eric Spiegel of Suntiva.
Tags: ITIL, ITSM, Suntiva, soft skills, buy-in

If you have have access, it worth your time the visit.
Tags: certification, ITIL, ITSM, APMG, Otobus Group

Integrating ITIL processes with IT project management can significantly enhance service value, write ITSMWatch columnists Ed Rivard & Kristy Smith of Forsythe.
Tags: Project management, ITIL, ITSM, Forsythe, IT value

New products, people and purchasing methods: A look at headlines from around the industry and the world.
Tags: news, ITIL, ITSM, Unisys, Otobus Group

Change and project management should be viewed through the same lens, writes ITSMWatch columnist Graham Price of Pink Elephant.
Tags: Project management, change management, ITIL, ITSM, Pink Elephant

Vendors, people, new ITIL adopters and wiley veterans: A look at headlines from around the industry and the world.
Tags: news, ITIL, ITSM, APM Group, Pink Elephant

ROI is not the end-all, be-all of buidling your business case for IT service management, writes ITSMWatch columnist David Mainville of Consulting-Portal.
Tags: ROI, ITIL, ITSM, Consulting-Portal, business case