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ITSM News Round Up for February 2011, Part II
IT Service Management News Article Published Feb 22, 2011
Social networking comes to ITSM software and PinkVerify finds a new leader in our news roundup this week.
Tags: ITIL/ITSM, ITSM software, ITSM certification, Pink Elephant
Which ITIL Software Features Work Best?
ITIL Article Published Nov 6, 2009
The answer depends on where you are at in your service management efforts.
Tags: IDC, ITIL, Baker, service management, ITSM software
