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Disruptive Tech Drives Need for Configuration Management
ITIL Article Published Feb 17, 2011
Technology advancements continually drive the need for adoption of ITIL and ITSM principals, writes ITSMWatch columnist Carlos Casanova of the K2 Solutions Group.
Tags: CMS, CMDB, ITIL/ITSM, K2 Solutions Group
The Wheel Evolved -- So Too Must Your CMDB/CMS, Part I
ITIL Article Published Sep 23, 2010
Good things take time, but there must be value along the way, writes ITSMWatch guest columnist Carlos Casanova of K2 Solutions Group.
Tags: CMS, CMDB, ITIL, ITSM, K2 Solutions Group