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PinkVERIFY Launches as OGC ITIL Software Scheme Assessor

HP Service Manager 7.1 is the first product assessed and awarded Gold status.
Tags: HP, ITSM, OGC, Pink Elephant, ITIL Software Scheme

Have the Pillars of ITIL Crumbled Further?

The short answer is a resounding "Yes", writes ITSMWatch columnist Rob England.
Tags: ITIL, ISO, England, OGC, itSMF

ITIL v3 Update: Call for Participants

The OGC wants You!
Tags: management, IT, Office, service management, OGC

New Change Management Qualification from APM Group

The Change Management Practitioner qualification is intended to help people become better at managing change.
Tags: certification, change management, ITIL/ITSM, OGC, APM Group

OGC to Withdraw ITIL v2 Support

OGC to eliminate v2 exams beginning in June 2010.
Tags: certification, ITSM, ITIL v3, OGC, ITIL v2

ITIL Still Needs to Embrace the Collective

In in the wide open world of Web 2.0 OGC still keeps ITIL cloistered, writes ITSMWatch columnist Rob England.
Tags: Web 2.0, OGC, IT Skeptic, COBIT, MOF