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More articles related to RACI

Are People the Forgotten Part of ITIL?

When you start turning out leaders instead of managers, the improvements can be staggering, writes ITSMWatch columnist Peter Doherty of CA.
Tags: CA, best practices, ITIL, RACI, ITSM

Moving Beyond RACI in ITIL v3, Part II

While effective, ITIL v3 doesn't explain how to use RACI very well. ITSMWatch guest columnist D'Arcy McCallum of Consulting-Portal strives to clarify in part two of this two-part series.
Tags: IT management, RACI, ITSM, Consulting-Portal, Accoutability

Moving Beyond RACI in ITIL v3

While effective, ITIL v3 doesn't explain how to use RACI very well. ITSMWatch columnist David Mainville of Consulting-Portal strives to clarify in part one of this two-part series.
Tags: Project management, RACI, ITSM, ITIL v3, Consulting-Portal

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