Home»  Tags»  index

More articles related to change management

What Does a CAB Do All Day?

The change advisory board (CAB) is the route through which all changes pass. We all know it's best practice to have one, but what do they actually do?
Tags: IT management, change management, IT steering committee, IT project management, ITIL/ITSM

Risk Management -- The Relationship Between Project & Change Management

Change and project management should be viewed through the same lens, writes ITSMWatch columnist Graham Price of Pink Elephant.
Tags: Project management, change management, ITIL, ITSM, Pink Elephant

How to get IT to Accept ITIL

Effective ITIL adoption requires the application of service management best practices and a focus on cultural transformation, writes ITSMWatch columnist guest Kristy Smith of Forsythe.
Tags: change management, ITIL, ITSM, Forsythe, corporate culture

Say What ... Changed? (aka, How'd That Happen?!?)

Having a better understanding of what changed aids not only IT operations but also information security and reduces risk, writes ITSMWatch columnist George Spafford.
Tags: CIO, change management, CMDB, Spafford, risk

Changes, Incidents & Unintended Consequences

It always happens when you least expect it but there are some simple things you can do today to get away from unintended consequences, writes ITSMWatch columnist Jason Drubert of BT Consulting.
Tags: change management, ITIL, ITSM, Drubert, incident management

Three Steps to Optimum IT Service Delivery

IT service management really starts with change, configuration and release management, writes ITSMWatch guest columnist Mark Schouls of Novell.
Tags: Novell, change management, ITIL, ITSM, release management

How to Mitigate the Risk of Failed Changes, Part II

Success is based on stated change objectives, writes ITSMWatch columnist George Spafford.
Tags: change management, ITIL, ITSM, Spafford, risk

How to Mitigate the Risk of Failed Changes, Part I

So long as change processes are ignored risk will be ignored, too, writes ITSMWatch columnist George Spafford.
Tags: change management, ITIL, ITSM, Spafford, risk

New Change Management Qualification from APM Group

The Change Management Practitioner qualification is intended to help people become better at managing change.
Tags: certification, change management, ITIL/ITSM, OGC, APM Group