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More articles related to Event Management

How to Improve Incident Response Times

ITIL v3 provides two avenues to do this, writes ITSMWatch columnist George Spafford.
Tags: ITIL, ITSM, Spafford, incident management, Event Management

Why Event Management Matters

Getting a handle on Event Management has a lot of benefits, writes ITSMWatch columnist George Spafford of Pepperweed Consulting.
Tags: ITSM, Spafford, Pepperweed, Event Management, MTTR

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