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ITSM News Round Up for January 2011, Part II

The future of SaaS, the last chance for ITIL v2 qualifications and more in this installment of the round up.
Tags: news, ITIL, ITSM, IT training

ITSM News Round Up for December 2010, Part I

Did you know that C-level support isn't necessary for a successful ITIL implementation? Here's our roundup of new research and ITSM news.
Tags: HP, news, ITIL, BMC, ITSM

ITSM News Round Up for November 2010, Part I

New products, people and purchasing methods: A look at headlines from around the industry and the world.
Tags: news, ITIL, ITSM, Unisys, Otobus Group

ITSM News Round Up for October 2010

Vendors, people, new ITIL adopters and wiley veterans: A look at headlines from around the industry and the world.
Tags: news, ITIL, ITSM, APM Group, Pink Elephant

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