'Pink Elephant' Tag Index
ITSM And The First Law Of Thermodynamics
ITIL Article Published April 23, 2010
Give and take. Yin and Yang. Balance is a good thing, writes ITSMWatch columnist Jack Probst of Pink Elephant.
Tags: ITIL, ITSM, Pink Elephant, service management, balance
PinkVERIFY Launches as OGC ITIL Software Scheme Assessor
IT Service Management News Article Published March 02, 2010
HP Service Manager 7.1 is the first product assessed and awarded Gold status.
Tags: HP, ITSM, Pink Elephant, OGC, ITIL Software Scheme
ITIL is Continual Service Improvement
ITIL Article Published January 05, 2010
Continuous improvement is an oxymoron, writes George Spalding of Pink Elephant.
Tags: ITIL, ITSM, Pink Elephant, CSI, Deming cycle
APMG to Launch New ITIL v3 Qualification
IT Service Management News Article Published June 16, 2009
Training to begin for service catalog qualification in late 2009, early 2010.
Tags: ITIL, ITSM, Pink Elephant, Certifications, APMG
