'security' Tag Index
ITIL: Open Source vs. Commercial
ITIL Article Published October 14, 2009
As ITIL continues to gain converts, more and more support software is becoming available. Which is better open source or commercial? The debate continues.
Tags: services, open source, security, software, economy
Doing More with Less: IT Framework Integration
ITIL Article Published April 17, 2009
Understanding how the many IT frameworks work together is the first step towards using them appropriately, writes ITSMWatch columnist George Spafford of Pepperweed Consulting.
Tags: services, marketing, security, international, management
