itSMFI Chair Sharon Taylor Steps Down
Alex Kist from Holland will take over duties for now.
Tags: international, management, support, acquisition, service management
Doing More with Less: IT Framework Integration
Understanding how the many IT frameworks work together is the first step towards using them appropriately, writes ITSMWatch columnist George Spafford of Pepperweed Consulting.
Tags: services, marketing, security, international, management
