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The True Value of Change Management
Speaker: George Spafford, President, Spafford Global Consulting
Change management is one of the most important processes in IT. The ITIL Service Support volume's change management model details the best approach for submitting, planning, testing, scheduling, implementing and then reviewing results.
Attend this Webcast and learn:The benefits of change management
How to choose the right people for your Change Advisory Board
Why trying to eliminate all risk can be counter-productive
The best way to handle emergency changes