On Demand - www.itsmwatch.com

http://www.itsmwatch.com/webcast/article.php/3566731/On-Demand.htm
Back to Article

Local Business DirectoryLocal Buying Guides

By ITSM Watch Staff
Nov 28, 2005

Sponsored by

The True Value of Change Management

Speaker: George Spafford, President, Spafford Global Consulting

Change management is one of the most important processes in IT. The ITIL Service Support volume's change management model details the best approach for submitting, planning, testing, scheduling, implementing and then reviewing results.

Attend this Webcast and learn:

The benefits of change management

How to choose the right people for your Change Advisory Board

Why trying to eliminate all risk can be counter-productive

The best way to handle emergency changes

Sitemap | Contact Us