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More articles By Carlos Casanova
Disruptive Tech Drives Need for Configuration Management
ITIL Article Published Feb 18, 2011
Technology advancements continually drive the need for adoption of ITIL and ITSM principals, writes ITSMWatch columnist Carlos Casanova of the K2 Solutions Group.
The Wheel Evolved -- So Too Must Your CMDB/CMS - Part II
ITIL Article Published Oct 1, 2010
You can move forward even if you don't want a complete CMDB/CMS, writes ITSMWatch guest columnist Carlos Casanova of K2 Solutions Group.
The Wheel Evolved -- So Too Must Your CMDB/CMS, Part I
ITIL Article Published Sep 23, 2010
Good things take time, but there must be value along the way, writes ITSMWatch guest columnist Carlos Casanova of K2 Solutions Group.