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Microsoft Frameworks Integrated Glossary

The Microsoft Integrated Glossary contains terms for: MSF - Microsoft Solutions Framework MOF - Microsoft Operations Framework MSPMO - Project Management Office
Mar 4, 2004

ITSM Watch Staff




One of three key concepts in the Microsoft approach to managing project trade-offs. It refers to accepting costs and resources as a time-and-materials strategy. See also optimize and constrain.


acceptance test
A release readiness test for validating whether or not the technical solution satisfies the usability and operability requirements specified in the functional specification.


access control
Access and privileges granted to users so that they can perform certain authorized functions on a system.


An element of work performed during the course of a project. An activity normally has an expected duration, expected costs, and expected resource requirements. Activities can be subdivided into tasks.


alpha testing
Testing of an early, feature-complete product by internal resources.


In conceptual design, the breaking down and examination of business and user information into use cases and scenarios documenting work processes. In logical design, the identification of services, objects, attributes, and relationships from scenarios. In physical design, the examination of physical constraints of the infrastructure and the physical requirements of the application to select candidate implementation technologies and to draft a preliminary deployment model.


analysis baseline
The point in analysis where the project team is in consensus that the analysis deliverables are sufficient in breadth and depth to continue to the next step in conceptual design, logical design, or physical design.


analyzing risk
Converting risk data into risk decision-making information.


The information system component that is composed of the application software and its accompanying datasets and thus represents the functionality of the information system.


application perspective
Viewing the enterprise architecture from the point of view of the applications used to support business processes. The application perspective is represented by the A in the BAIT acronym.


The manner in which components are organized and integrated.


The action of delegating a service event to a service group or specialist. The person accepting the assignment becomes the resolution owner.


Factors that, for planning purposes, are considered to be true, real, or certain. Assumptions affect all aspects of project planning, and are part of the progressive elaboration of the project.


A property of an entity.


The method by which users prove to the system that they are who they claim to be. Authentication is used in passwords, smart cards, biometrics, and so forth.


The ability of a component or service to perform its required function at a stated instant or over a stated period of time. It is usually expressed as the availability ratiothat is, the proportion of time that the service is actually available for use by the customers within the agreed service hours.


availability management
A MOF service management function in the optimizing quadrant. It employs the process of describing, managing, directing, and proactively maintaining the availability of information and services at a reasonable cost and in accordance with agreed service delivery levels.


Note The IT Infrastructure Library (ITIL) also uses this term to connote a similar meaning and process. MOF uses the underlying ITIL characterization as a foundation and then extends it by incorporating partner experience and Microsoft-specific features. For the specific ITIL definition, please consult the ITIL glossary, located at the time of publication at the ITIL Web site.


availability plan
Compiled and/or refined within the availability management process. The availability plan sets out what availability is necessary in the long term. The plan contains a number of set scenarios with respect to future availability requirements.