ITIL Archives : January 2010

Is Getting Your ITIL Certification Worth It? - 02/01/2010
Have the Pillars of ITIL Crumbled Further? - 01/26/2010
Three Steps to Optimum IT Service Delivery - 01/20/2010
Are People the Forgotten Part of ITIL? - 01/11/2010
ITIL is Continual Service Improvement - 01/05/2010
How to Mitigate the Risk of Failed Changes, Part II - 01/04/2010

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