dcsimg
Home �   ITIL�  Index

Problem? What Problem?

By Kevin L. McLaughlin and Jerry Kenney We left off on our Incident Management story 'Is Your Help Desk Asking for Help?' with my friend Bob proclaiming, 'That, my friend, is where the Problem Management Process comes in to play.'
Mar 3, 2004
By

ITSM Watch Staff





PRINT
COMMENT


    1 2 >> Last Page