dcsimg
Home �   ITIL�  Index

Service Level Management Is The Hinge

By Darreck Lisle The SLM process is the hinge for the Service Support and Service Delivery processes. It cannot function in isolation as it relies on the existence and effectiveness of other processes.
Aug 7, 2005
By

ITSM Watch Staff





PRINT
COMMENT


    1 2 >> Last Page